Changelog
Follow up on the latest improvements and updates.
RSS
You can now export your call and form submission data — both in bulk and one at a time.
Bulk CSV export
- New Export CSVbutton on the Calls and Submissions pages
- Downloads every row matching your current filters (timeframe, intent, action, source, tracking number, tag, etc.)
- Includes full AI analysis — intent, confidence, action, reasoning, and tags — alongside attribution data (gclid, gbraid, wbraid, all UTMs, landing page, referrer)
- Capped at 10,000 rows per export
Individual record export
- New Exportbutton in every expanded call and submission detail row
- Opens a clean, branded report page with all call/submission details, AI analysis with reasoning, attribution, and the full transcript (calls) or form data (submissions)
- Use your browser's Print dialog → "Save as PDF" to share with clients or archive specific leads
Great for client reporting, offline review, and pulling data into your own BI tools.
Calls and form submissions from the GoHighLevel integration now reliably capture full attribution — gclid, gbraid, wbraid, and all UTM parameters — even when GoHighLevel's individual attribution merge tags resolve to empty strings.
What changed:
- TrolleyShield now parses click IDs and UTM parameters directly out of the landing page URL captured by GoHighLevel
- Call and form detail views display the full attribution panel for GoHighLevel-sourced records, including utm_content
No action required
— your existing GoHighLevel workflow actions automatically benefit from this change. Make sure your Landing Page
field is mapped to {{contact.attributionSource.url}}
(this is the default).Define the services your business offers and TrolleyShield AI will automatically tag every call and form submission with matching categories.
New features:
- Service Tags — Define up to 25 tags per account in Settings
- AI auto-tagging on every call and form analysis
- Tag-based conversion gating for Google Ads
- Tags in all API, GoHighLevel, and webhook responses
- Purple tag pills in call and form detail views
Send qualified call and form lead events to Meta/Facebook Ads via the Conversions API. Connect with your Pixel ID and CAPI access token — no OAuth required. Events include hashed phone, email, city, and state for privacy-compliant matching. Works with fbclid from CallRail milestones, GoHighLevel attribution, and the public API.
Caller ID name is now captured from Twilio (CallerName), CallRail (customer_name), GoHighLevel (contact name), and the public API. Shown as the primary identifier in all call list views, expandable detail rows, and call detail pages. Searchable by caller name in the global search.
UTM parameters (source, medium, campaign, term, content), landing page, referrer, and click IDs are now accepted and displayed across all call and form sources: public API, CallRail webhook (with milestone extraction), GoHighLevel workflow actions, and Twilio DNI sessions. Attribution data is shown in the call/form detail view under Source Attribution. GA4 session stitching now uses real ga_client_id when available.
The Analyze Call and Analyze Form workflow actions now accept marketing attribution fields: UTM source, medium, campaign, keyword, content, landing page, referrer, and GA client ID. The Analyze Call action also accepts caller name for caller ID display. All fields map directly to GHL contact attribution merge fields. Facebook click ID (fbclid) added as a dedicated field for Meta CAPI conversion tracking.
Import tracking numbers from CallRail and automatically analyze calls via webhook. Session tracker pools are grouped together, source trackers imported individually. Supports both Post-Call and Call Modified webhooks for complete data capture including late-arriving transcripts and recordings. Rich attribution data extracted from CallRail milestones (first touch, lead created) for Google Ads conversion tracking.
improved
Integrations Settings Redesign
The integrations settings page has been split into sub-tabs: Google Ads, GA4, CallRail, Meta, and GoHighLevel. Each integration has its own dedicated page with focused UI. Loom video walkthroughs added to Meta, GA4, and GoHighLevel integration docs.
Build AI-protected lead capture forms directly in your TrolleyShield dashboard — no WordPress or coding required.
- Drag-and-drop field editorwith text, email, phone, textarea, dropdown, and checkbox fields
- Hosted form pagesat app.trolleyshield.com/f/your-form
- Embeddable snippet— paste a script tag on any website
- Full styling control— customize colors, fonts, button text, or use 'no style' mode for full CSS control
- Success actions— show a confirmation message or redirect to a URL after submission
- Every submission gets behavioral fraud detection and AI intent classification automatically
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