Feature Requests

Be able to distinguish between calls that were missed vs ones that were abandoned.

Be able to use a webhook to pull all data from TrolleyShield into GHL (or anywhere else)

Add an analysis and rating for the sales person's side of the conversation (customer service, how they handled the call, tone, etc). Goal is to help users distinguish between sales performance vs. marketing performance to inform decision making.

A unified view of all AI-handled conversations across SMS and Voice channels, with full transcripts, outcomes, and conversion attribution. Features: Filter by channel (SMS or Voice), status, and date range Full conversation transcripts in chat-bubble UI Outcome tracking: booked, transferred, message taken, no response, opted out Conversion attribution — see which AI conversations fired Google Ads conversions Status badges on submission and call detail views Retry failed conversations

A central hub for your business information that powers all AI Follow-Up features. Enter your business details once and both SMS and Voice AI channels stay in sync automatically. Includes: Business name, description, and services Business hours and timezone FAQ entries (question & answer pairs) Services and pricing details Document uploads (PDF, TXT) for additional context Appointment duration and buffer settings

Automatically send AI-powered SMS conversations to qualified leads after form submissions or calls. Choose from templates — Appointment Booking, Quote Follow-Up, or Callback Scheduling — and configure trigger rules per intent, form, and quiet hours. Key capabilities: Triggers automatically after AI classification of forms or calls Three conversation templates with customizable greetings Real-time appointment booking via Google Calendar or custom availability Quiet hours and response delay controls Full conversation transcripts logged in your dashboard Google Ads conversion tracking on booked appointments

Companion mobile app for on-the-go lead monitoring. Get push notifications for high-intent calls and form submissions, view lead details, and manage settings.

Use historical data to predict which leads are most likely to convert. Prioritize follow-up based on AI-predicted conversion probability.

Train the AI on your specific definition of a 'good lead'. Upload historical data or provide examples to improve classification accuracy for your business.

Remove TrolleyShield branding for agencies reselling call tracking and form protection to their clients. Custom branding on forms, emails, and the dashboard.